Comparing Popular Phone Companies: Which One is Right for Your Business?

A business phone system is a multiline phone system that typically has call recording, voicemail to email, voicemail transcription, and unlimited local and long-distance calling, among other features. PBX, VoIP, and KSU are all examples of business phone system subcategories (KSU). Today’s best small business phone systems take advantage of Voice over Internet Protocol (VoIP) technology so that you can run the whole thing over your existing data network.

Superior Commercial Telephony Solutions

Traditional landlines have been mostly phased out by VoIP (or cloud-based) phone systems in corporate settings. Modern phone companies integrate essential software to deliver unified communications across voice, video, chat, text, and fax, allowing businesses to make the most of every interaction. Some systems offer SIP trunking to provide compatibility with legacy on-premises telephone hardware.

However, most business phone service providers operate entirely in the cloud, eliminating the need for specialised hardware. Traditional IP desk phones are still available, but nowadays, most people use a headset with a desktop app or mobile device to make and receive calls.

Today’s best business phone systems provide an abundance of call management tools, such as virtual receptionists, sophisticated call routing, personalised business hours, and many more convenient features, to ensure that calls are never forwarded to voicemail when someone is available to answer.

Nextiva

Nextiva is a top provider of phone systems for small business and unified communications due to its reasonable rates and impressive features, which will benefit your company and its customers. After three consecutive years as the top-rated provider by USNews and G2, they have built a reputation for unwavering client support and advocacy.

Features most beneficial to small enterprises —

Even Nextiva’s cheapest package, the Starter, comes loaded with valuable extras that make it simple to stay in touch with clients and customers from any location and device. Unlimited calling, video conferencing, digital faxing, a desktop and mobile app, an automated receptionist, and unlimited texting are all part of the package. If you already have a phone number, you can keep using it with Nextiva, thanks to their “number porting” feature. Nextiva’s most remarkable feature is its built-in team collaboration functionality within your calling platform.

Zoom

It’s not designed to serve as a single phone company but with a Zoom Meetings video account.

Best Features for Small Businesses —

The Zoom Phone Pro package is ideal for small organisations since it provides unlimited internal calling in the United States and Canada, visual voicemail that can be accessed via email, a desktop interface, mobile apps, and chat chatting with other Zoom users. SMBs can benefit from free number porting, advanced integrations with apps like GSuite, Salesforce, Slack, and Microsoft 365, and the option to convert any chat or video session into an audio-only phone call.

Grasshopper

The promptness with which Grasshopper deals with requests is helpful in this regard.

Grasshopper will notify your potential client through text message that you missed their call. Sending out this kind of prewritten message will ensure no leads are lost.

Best Features for Small Businesses —

If you want to expand your simple business plan, Grasshopper has the communication tools you need. This company phone service guarantees your small business will sound and look professional by giving you access to a large pool of toll-free numbers. Small companies that don’t need a lot of bells and whistles and don’t want to be locked into a contract would benefit significantly from this option.

RingCentral MVP

RingCentral is adaptable to businesses of any size. Different packages and application programming interfaces are available from RingCentral. RingCentral’s strength is its ability to facilitate global collaboration across distributed teams, making it an excellent choice for international organizations with remote members.

Features most beneficial to small enterprises —

Essentials support up to 20 people, more than many of RingCentral’s cheaper competitors offer. This gives you room to grow without having to upgrade your plan. This plan’s flexibility and minimal overhead costs will allow your small business to flourish. With RingCentral, users can access limitless business messaging, video conferencing, toll-free calling, and advanced video capabilities.

8×8 X Series

Teams and customers can now connect and work together more quickly and efficiently than ever, thanks to the 88 X Series, which businesses in 60 different countries use. To help you make informed decisions based on data, UCaaS providers offer real-time business analytics and information across all channels and interactions.

Features most beneficial to small enterprises —

With startups and small enterprises in mind from the outset, 8×8 Express was created. This business phone service is excellent for streamlined, unified communications because it includes corporate texting, one-on-one group chat, and unlimited dialing inside the United States and Canada. The Express plan includes rapid screen sharing and high-definition voice and video conferences.

Conclusion

Cloud-based corporate business phone service providers offer fantastic alternatives despite the higher plan base rates and additional expenses. They provide cutting-edge business phone services with robust mobile apps essential for brands to thrive in today’s convenient and accessible environment.